Cancellation, Return and Refund Policy

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Cancellation: Order can be cancelled before dispatch and amount will be remitted back with in 7 working days.


Prescription Medicines

Non Returnable

Items are purchased against prescriptions, hence will be non-returnable.

However, if items are delivered as damaged, defective or different item delivered, the goods will be replaced within 7 working days.

We may contact you to collect the damaged or defected product prior to issuing replacement.

Household Supplies: (Toilet Cleaners, Floor Cleaners, Hand washes, Sanitizers Tissues), Air Fresheners etc.

Personal Care Products: Oral Care; Feminine Hygiene Products, Body Care, Hair Care, Skin Care, Face Care, Fragrances, Orthopaedics / Joint Supports and/or consumable products

Supplements and Nutritional Products: Vitamin and Mineral Supplements, Multi-Vitamins, Protein Powders, Sports Supplements, Weight Management

Health Care Products: Ayurveda Products, Herbal Supplements, Medical Supplies, Diapers

OTC Products: i) All Products promoted and sold under Brand NECTARINE & STERIHEAL.
ii) All Non-Prescription Products promoted and sold under Brand Nestor.

Non Returnable

Due to hygiene and consumable nature, will be non-returnable,

However, if items are delivered as damaged, defective or different item delivered, the goods will be replaced within 7 working days.

We may contact you to collect the damaged or defected product prior to issuing replacement.